Accept the new GovWifi certificate

On 5 July 2021, we’ll renew the GovWifi ‘certificate’. Your device checks this certificate each time you connect to GovWifi to make sure it’s connecting to the genuine GovWifi network.

You might need to accept the new certificate on your device to continue using GovWifi.

If you’re ever asked to accept a new GovWifi certificate without being told in advance by the GovWifi team, do not accept it. Report it to the IT support desk for the building you’re in.

What to do depends on your device

Your device might automatically check the new certificate and accept it. In this case, you will not need to do anything.

Or, you may be asked to accept the new certificate.

If your device asks you to accept the new certificate

  1. View the certificate.
  2. Check that the domain is wifi.service.gov.uk
  3. Check the issuer is GeoTrust TLS DV RSA Mixed SHA256 2020 CA-1
  4. Check the fingerprint or thumbprint is AC 70 5D 2B 63 36 4B 3C A4 1D 13 8E 9B F7 11 E7 21 E9 E6 2A
  5. Accept or trust the new certificate.

Depending on your device, you may not be able to see all the information referred to here.

If you're having problems

If you’re on a work device, contact the organisation that gave you the device. You may not have permission to accept the new certificate.

If you've accepted the certificate but you still cannot connect:

  • forget the network and try again
  • restart your device and try again
  • follow our guidance on common issues
  • contact the IT support desk for the building you're in