Accessibility statement for GovWifi

This website is run by the Government Digital Service (GDS). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact govwifi-support@digital.cabinet-office.gov.uk.

We’ll consider your request and get back to you within 2 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact govwifi-support@digital.cabinet-office.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

GDS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

The side navigation on the administrative platform sometimes does not accurately show where a user is on the website. This fails WCAG 2.1 AA success criterion 2.4.7 (focus visible).

Some menu entries do not appear in an active state when a user browses their content. This fails WCAG 2.1 AA success criterion 3.2.3 (consistent navigation).

We'll make all these elements fully accessible by September 2020.

How we tested this website

This website was last tested in September 2019. The test was carried out by GDS developers using a combination of automated and manual tests.

We tested:

When testing GovWifi, we:

  • used Lighthouse to audit each page for accessibility issues
  • tested a sample of GovWifi product and documentation pages
  • tested successful and unsuccessful end user journeys

What we’re doing to improve accessibility

We have recorded these issues in our backlog and will be handling them as part of our normal workflow. The website will be fully accessible by September 2020.

This statement was prepared on 11 September 2019. It was last updated on 18 October 2019.