Offer GovWifi in your organisation
GovWifi lets staff and visitors sign up once and then automatically connect to the wifi in multiple public sector buildings.
The benefits of using GovWifi are:
- people do not have to sign up for and remember different usernames and passwords for wifi networks in every building they visit
- people can sign up themselves by sending a text or email - removing admin that your organisation needs to do when expecting visitors
- it’s more secure than using a single password, or ‘pre-shared key’ for your guest wifi network
- you set it up over your existing infrastructure, so it’s quick to install
- it's free
What it's for
GovWifi is designed to help users onto guest wifi networks.
If you want to use it as the way to join the sole network in a building, please contact us first.
You can connect any devices to GovWifi as long as they support WPA2 enterprise wifi and allow users to enter a username and password to connect. This usually includes desktops, laptops, tablets and smartphones, but may not include printers, monitors and speakers.
Public sector organisations can offer it
All UK public sector organisations can offer GovWifi. This means any organisation fully controlled or funded by the UK government. This includes:
- central government departments
- local government
- emergency services
- NHS trusts
- UK embassies and consulates
You can see a list of the organisations that currently offer GovWifi.
If you're not sure your organisation is eligible, contact us.
Anyone can use it
Anyone can connect a device to GovWifi once they have signed up for a username and password. This includes:
- public sector workers
- consultants and contractors
- members of the public who need to work from public sector buildings - like lawyers and jurors in courts, or private sector workers collaborating with government
You do not need to pay to offer, or use GovWifi. The Cabinet Office operates the service and covers the cost of running it to make it simpler to collaborate across government.
You need to cover the installation and ongoing operating and support costs of the network you’re using GovWifi on.
How it works for your organisation
To offer GovWifi, you need to configure your existing wifi infrastructure to support GovWifi and connect to our RADIUS servers and authenticate users.
You can do this by following our documentation and setting up an account in our self-service admin site.
Once you’re set up, you need to:
- advertise GovWifi in your buildings
- monitor traffic and acceptable use
- support your users if they have any problems
How it works for your users
A user can send a text or email to request a username and password.
They will receive a randomly generated username and password in reply. They can enter these credentials to connect to the GovWifi network for the first time. They will then automatically connect to GovWifi in all buildings where it’s available.
They can use those credentials to connect to the wifi on all their devices.
What to expect from the GovWifi service
The GovWifi service includes:
- the GovWifi authentication service that lets your staff and visitors sign themselves up to use your wifi, which is maintained and improved by the GovWifi team
- guidance for users on how to connect to GovWifi, including instructions for different operating systems and common troubleshooting steps
- this technical documentation, which covers how to configure your network and hardware to use the authentication service
- a self-service admin site where you can manage your IP addresses and locations, and see usage logs
- a secure process for contacting your users, if you need to investigate misuse of your network or alert them to malware on their devices
- support for your team managing the GovWifi network - we’re here Monday to Friday and will reply within 1 working day
- alerts via our status page if there’s an incident
What the service does not include
The GovWifi team does not provide:
- any hardware
- onsite help with your network
- support for GovWifi users in your building if they need help
Information about data protection is set out in a memorandum of understanding that you’ll need to agree to during the onboarding process. You can download and sign it from GovWifi admin.
We explain data protection information to GovWifi users in our privacy notice.
Visit our technical documentation to see how to set up GovWifi.
Get in touch with the GovWifi team at firstname.lastname@example.org